{"id":190,"date":"2021-04-26T14:16:50","date_gmt":"2021-04-26T14:16:50","guid":{"rendered":"https:\/\/info.belenushotel.hu\/?page_id=190"},"modified":"2026-05-11T12:14:59","modified_gmt":"2026-05-11T12:14:59","slug":"hotel-a-z","status":"publish","type":"page","link":"https:\/\/info.belenushotel.hu\/en\/hotel-a-z\/","title":{"rendered":"Hotel A-Z"},"content":{"rendered":"<h2>A &#8216;la carte menu<\/h2>\n<p>You can order from our a \u2019la carte menu from 12:00 a.m. to 8.45 p.m according to your choice. Children\u2019s menu is also available. Special dietetic, gluten and lactose-free meals are also available upon preliminary request.<\/p>\n<h2>Accident<\/h2>\n<p>In case of accident, immediately contact the receptionist.<\/p>\n<h2>Air conditioning<\/h2>\n<p>The public areas and guest rooms of our hotel are individually air-conditioned. In our Deluxe rooms, the air conditioning is operated by the wall-mounted temperature controller in the room. In the Superior rooms, the remote control for the installed unit can be requested at the reception desk.<\/p>\n<h2>Arrival\/Departure<\/h2>\n<ul>\n<li>check-in from 2:00 p.m.<\/li>\n<li>check-out until 10:00 a.m.<\/li>\n<\/ul>\n<h2>Baby-friendly services<\/h2>\n<p>Baby beds, high chairs, baby baths, child toilet seats and nasal cleansers are available if required.<\/p>\n<h2>Bank, ATM<\/h2>\n<p>For exact locations, contact the receptionist.<\/p>\n<h2>Bar<\/h2>\n<p>Our lobby bar in the hall is open from 7:00 a.m. to 10:00 p.m. Room service is also available if required.<\/p>\n<h2>Bathroom towels<\/h2>\n<p>You will find clean white towels in your bathroom on arrival. Please do not use them in the wellness area or outdoors. One brown towel per person is available at your room for wellness use.<\/p>\n<h2>Bicycle, e-scooter<\/h2>\n<p>Guests preferring active recreation and excursions are offered bicycles and e-scooters for rent. We can also recommend short local trips or longer tourist routes around KisBalaton if required.<\/p>\n<h2>Blanket<\/h2>\n<p>Spare blankets are optionally available in the closet if required.<\/p>\n<h2>Breakfast<\/h2>\n<p>Breakfast: 7:30 a.m. \u2013 11:00 a.m.<\/p>\n<h2>Change of towels, sheets<\/h2>\n<p>Throw your towel on the floor to indicate the cleaning staff that you need it replaced. If you need new bedsheets, contact the receptionist. Surplus change of bathrobes and sauna towels is possible for extra charge. For details, see price list.<\/p>\n<h2>Check-out<\/h2>\n<p>On the day of departure, please leave your room until 10:00 a.m.<\/p>\n<h2>Chiropody<\/h2>\n<p>See &#8220;<a href=\"#manicure\">Manicure<\/a>&#8221;<\/p>\n<h2>Cleaning<\/h2>\n<p>Daily room cleaning and waste bin emptying are carried out every day between 8:00 a.m. and 4:00 p.m. If you do not wish the staff to disturb your daytime rest, please place the \u201cPlease Do Not Disturb!\u201d sign on the outside door handle. (In Superior rooms.) In our Deluxe rooms, please use the DND panel.<\/p>\n<h2>Cooling and Heating<\/h2>\n<p>The public areas of the hotel are centrally heated and air-conditioned.\u00a0In the Deluxe rooms, cooling and heating are provided by an individually adjustable heat pump system equipped with a temperature controller installed in the room. In the Superior rooms, the individual air-conditioning unit also allows you to regulate the temperature of the guest room separately. Its use is free of charge and included in the room rate. The remote control can be requested at the reception desk.<\/p>\n<h2>Conference<\/h2>\n<p>Our conference room can accommodate 60 guests. It is an ideal place for a number of events including business meetings, product presentations, and open days. The necessary technical equipment including projectors and screens are available on demand.<\/p>\n<h2>Credit card<\/h2>\n<p>See &#8220;<a href=\"#payment\">Payment options<\/a>&#8221;<\/p>\n<h2>Dinner<\/h2>\n<p>Dinner 5:45 p.m. \u2013 8:45 p.m.<\/p>\n<h2>Dress code<\/h2>\n<p>We would like to kindly ask our guests to adhere to the following dress code when dining at our restaurant:<\/p>\n<p><strong>Smart casual<\/strong>: Examples- Blazers, sports jackets, dresses, sweaters, trousers, jeans, khakis, knee-length skirts, blouses, shirts, sneakers, heels or flats.<br \/>\nA cardigan or blazer might be a good addition to the outfit to ensure the right level of modesty. Please avoid wearing overly revealing outfits.<\/p>\n<p><strong>Business casual<\/strong>: Examples- A collared shirt, polo shirt paired with clean-cut dress pants, trousers or khakis, dresses, pencil skirts with blouses, dress shoes, heels.<br \/>\nPlease avoid wearing overly revealing outfits.<\/p>\n<h2>Electric car charger<\/h2>\n<p>Environmental awareness is extremely important to us; therefore, we have installed an electric vehicle charging station in our hotel\u2019s parking area. For guests arriving with an electric vehicle, we provide one free charging session between 7:00 a.m. and 7:00 p.m.\u00a0<strong>(for a maximum duration of 4 hours, but no later than sunset)<\/strong>, subject to\u00a0<strong>prior arrangement and availability<\/strong>, for stays of at least two nights and when using the hotel\u2019s own parking facilities.<\/p>\n<h2>Envelope, copy paper<\/h2>\n<p>Available at the reception desk.<\/p>\n<h2>Extra charge services<\/h2>\n<p>For details, see separate price list. Requests should be made at the reception desk.<\/p>\n<h2>Fire escape plan<\/h2>\n<p>In case of fire, follow the escape plan placed in your room and immediately contact the receptionist.<\/p>\n<h2>First aid<\/h2>\n<p>Minor injuries are treated at the reception desk. First aid kits will be provided.<\/p>\n<h2>Fishing<\/h2>\n<p>Fishing is permitted in designated fishing areas of the nearby Kis-Balaton. Daily tickets can be purchased at the fishing location.<\/p>\n<h2>Flower<\/h2>\n<p>Contact the receptionist if required.<\/p>\n<h2>Food allergy<\/h2>\n<p>Allergenic ingredients in buffet meals are indicated. Special diets are also available for extra charge. Instead of a board meal, a special diet is available for additional cost.<\/p>\n<h2>Gas station<\/h2>\n<p>For nearest locations, contact the receptionist.<\/p>\n<h2>Hair drier<\/h2>\n<p>A built-in blow drier with safety switch is available in your bathroom.<\/p>\n<h2>Hotel policy, etiquette<\/h2>\n<p>Guests are kindly requested not to take food and beverages purchased elsewhere into the hotel. Reservation of lounge chairs in the wellness area is permitted only for the period of actual use. You are requested not to cause inconvenience for other guests by<br \/>\nmeans of unnecessary reservation. Smoking is prohibited in enclosed common areas of the hotel. Smoking is permitted only on room terraces, the restaurant\u2019s outdoor terrace and in the designated smoking area near the main entrance. You are expected to wear<br \/>\nappropriate clothing during meals. Parents are responsible for their children\u2019s behaviour.<\/p>\n<h2>Internet<\/h2>\n<p>Free Wi-Fi connection is available for our guests in the whole area of the hotel. Access code: belenus99<\/p>\n<h2>Lost belongings<\/h2>\n<p>Lost belongings are registered and stored for 3 months, and discarded afterwards.<\/p>\n<h2>Luggage carrier<\/h2>\n<p>If you have heavy luggages, ask the service staff for help.<\/p>\n<h2>Luggage storage<\/h2>\n<p>You can safely store your luggages in the the luggage room behind the reception desk for a limited period.<\/p>\n<h2>Lunch<\/h2>\n<p>If you have a full board package, lunch is provided buffet-style or a &#8216;la carte from 1:00 p.m. to 3:00 p.m.<\/p>\n<h2 id=\"manicure\">Manicure, chiropody, cosmetic<\/h2>\n<p>Available for extra charge. Schedule your appointment at the reception desk.<\/p>\n<h2>Massage<\/h2>\n<p>For available massage techniques, see the QR code in your room. Schedule your appointment at the reception desk.<\/p>\n<h2>Medicine<\/h2>\n<p>Medicines for common acute health problems are available at the reception desk in a limited amount.<\/p>\n<h2>Minibar<\/h2>\n<p>For minibar offer and prices, see the price list in your room. Removed drinks are filled up on a daily basis. After occupying your room, please check the complete contents of the refrigerator. Minibar consumption adds automatically to your folio\/invoice. Please<br \/>\nreport your last day\u2019s consumption to the receptionist in advance.<\/p>\n<h2>Observations, suggestions<\/h2>\n<p>Should you have any observations or suggestions, do not hesitate to contact our staff members. You can also leave your comments by filling in the questionnaire found in your room.<\/p>\n<h2>Opening hours<\/h2>\n<ul>\n<li>Hotel: 00:00-24:00<\/li>\n<li>Restaurant: 07:30 a.m. \u2013 9:00 p.m.<\/li>\n<li>Reception: 00:00-24:00<\/li>\n<li>A\u2019 la carte order: 12:00 a.m. \u2013 8:45 p.m.<\/li>\n<li>Wellness: 08:00-21:00<\/li>\n<li>Lobby-Bar: 07:00-22:00 (Friday, Saturday: 07:00-23:00)<\/li>\n<\/ul>\n<h2>Parking<\/h2>\n<p>A CCTV-secured car park is available for guests in front of the hotel. For parking fees, see the pricelist.<\/p>\n<h2 id=\"payment\">Payment options<\/h2>\n<ul>\n<li>Cash (HUF, EUR)<\/li>\n<li>Card (EC\/MC, VISA)<\/li>\n<li>Bank transfer<\/li>\n<\/ul>\n<h2>Pharmacy<\/h2>\n<p>For local pharmacy locations and opening hours, contact the receptionist.<\/p>\n<h2>Phone<\/h2>\n<p>Use your room phone to contact our staff or make in-house calls free of charge:<\/p>\n<ul>\n<li>Lobby bar: 121<\/li>\n<li>Reception: 100<\/li>\n<\/ul>\n<p>Room telephone numbers match room numbers except numbers starting with 00. E.g. call 301 for 001. To make an emergency call, you can get a free line by pressing 9 on your room phone. Emergency-Nr.: 112.<\/p>\n<h2>Photocopying, printing<\/h2>\n<p>Available for extra charge at the reception desk.<\/p>\n<h2>Pillow<\/h2>\n<p>Available for free.<\/p>\n<h2>Playground<\/h2>\n<p>Behind the reception desk is a play corner for kids. Children can also enjoy a wellequipped outdoor playground in the backyard.<\/p>\n<h2>Programs<\/h2>\n<p>For available programs, see leaflets at the reception desk or in the lobby.<\/p>\n<h2>Razor<\/h2>\n<p>Disposable razors and shaving foams are available at the reception desk for extra charge.<\/p>\n<h2>Reservation<\/h2>\n<p>Reservations are accepted and reconfirmed only in written form (via website registration, e-mail, or standard mail).<\/p>\n<h2>Room safe<\/h2>\n<p>See &#8220;Safe deposit box&#8221;<\/p>\n<h2>Room service<\/h2>\n<p>Available on demand between 7:00 a.m. &#8211; 10:00 p.m. for 500 HUF\/call, (except for drinks served as part of the \u201cAll inclusive\u201d package, which includes no room service option).<\/p>\n<h2>Safe deposit box<\/h2>\n<p>Free safe deposit boxes are available in rooms.<\/p>\n<h2>Sauna<\/h2>\n<p>Infrared sauna, Finnish sauna and steam bath are available for free in the wellness area. Please follow general policy guidelines.<\/p>\n<h2>Service fee<\/h2>\n<p>The price includes 12% service fee for the buffet dinner.<\/p>\n<h2>Shoe shine service<\/h2>\n<p>A shoe shine machine is available near the entrance.<\/p>\n<h2>Smoking<\/h2>\n<p>Smoking is prohibited in all rooms and enclosed public spaces. Smoking is permitted only in designated areas and on room terraces. We reserve the right to charge negligent guests with the cost of special cleaning if necessary.<\/p>\n<h2>Special diet, food allergy<\/h2>\n<p>If the buffet selection does not include options suitable for special or allergen-free diets, for an additional fee of 2,000 HUF, our chefs will prepare an appropriate dish for you from the buffet offerings after prior consultation.<\/p>\n<h2>Sunbed, lounge-chair, lounge area<\/h2>\n<p>Available for free with no reservation options. Unique reservations may only be accepted regarding the lounge areas next to the pools. Should you have any special demands, please consult the receptionist beforehand.<\/p>\n<h2>Taxi<\/h2>\n<p>Contact the receptionist if required.<\/p>\n<h2>Technical trouble-shooting<\/h2>\n<p>In case of technical problems or malfunction, please immediately contact the receptionist so that we can quickly start trouble-shooting and fixing the problem.<\/p>\n<h2>Television<\/h2>\n<p>Available with pre-programmed channels. For available channels, contact the receptionist.<\/p>\n<h2>Tennis<\/h2>\n<p>Available free of charge for hotel guests. Rackets and balls are provided. You are expected to wear proper tennis shoes with smooth sole. Availability of the tennis court depends on the weather conditions. It is not guaranteed in rain. Please sweep court after use for the next guest.<\/p>\n<h2>Toothbrush, toothpaste<\/h2>\n<p>Available for additional fee at the reception desk.<\/p>\n<h2>Transfer service<\/h2>\n<p>Contact the receptionist if required.<\/p>\n<h2>Wake-up call<\/h2>\n<p>If you need a wake-up call, please contact the receptionist.<\/p>\n<h2>Wellness area<\/h2>\n<p>The indoor section includes saunas in addition to the adventure pool. The pool has a water depth of 90 cm and a temperature of 35 \u00b0C, and is filled with reheated thermal water. The adventure features can also be controlled from the pool at the push of a button. The outdoor section features a 120 m<sup>2<\/sup> swimming pool with a temperature of 33 \u00b0C and a water depth of 120 cm, along with a sun terrace, sun loungers, and relaxation islands.<\/p>\n<h2>Wi-Fi<\/h2>\n<p>Free Wi-Fi connection is available for our guests in the whole area of the hotel. See access codes (belenus14) at the reception desk.<\/p>\n<h2>Wine tasting<\/h2>\n<p>Local private wineries offer a wide variety of premium wines. For more details, see marketing brochures in hall<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A &#8216;la carte menu You can order from our a \u2019la carte menu from 12:00 a.m. to 8.45 p.m according to your choice. Children\u2019s menu is also available. Special dietetic, gluten and lactose-free meals are also available upon preliminary request. Accident In case of accident, immediately contact the receptionist. Air conditioning The public areas and <a href=\"https:\/\/info.belenushotel.hu\/en\/hotel-a-z\/\" class=\"more-link\">&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-190","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/pages\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":28,"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/pages\/190\/revisions"}],"predecessor-version":[{"id":711,"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/pages\/190\/revisions\/711"}],"wp:attachment":[{"href":"https:\/\/info.belenushotel.hu\/en\/wp-json\/wp\/v2\/media?parent=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}